Wish I had news

Well, this morning started like all my mornings have in the last 3 weeks, checking the status of Karuna's passport as well as the status of the grievance. Again, its hard to say, there was no change :-( Words cannot express how upsetting this has been. I just could not hold back the tears. Tears not for just us but for Karuna, and the other family that is still waiting for their passport. I have tried sending 3 emails and left 2 voicemails with our India coordinator and have not heard a word. I'm frustrated that we can't even get a simple update from our agency. We are not going to give up without a fight and we are prepared to take any steps we need if we can't get our agency to help us. I hate going over their heads but they have given us no alternative. Keep the prayers coming. We definately need them.